Answers from 30 Years of Experience

Frequently Asked QuestionsAbout Masonry Repair in Chicago

Below are the questions we hear most often from homeowners, condo associations, and property managers across Chicago and the Northwest Suburbs. If you don't find what you're looking for, call us directly — one of our founders will give you a straight answer.

Tuckpointing & Mortar
Chimney Repair
Chicago Weather & Damage
Costs & Estimates
Timeline & Process

Tuckpointing & Mortar Repair

Tuckpointing is the process of removing deteriorated mortar from the joints between bricks or stone — typically to a depth of ¾ to 1 inch — and filling those joints with fresh mortar. It's the most common masonry maintenance service for Chicago-area buildings.

You need tuckpointing when mortar becomes cracked, crumbling, recessed, or powdery. Mortar that's failing no longer seals water out. In Chicago's freeze-thaw climate, water gets into those gaps, freezes, expands, and forces joints wider — eventually cracking bricks and causing structural damage that costs five to ten times more to fix than simple tuckpointing.

Quick test: Take a screwdriver and drag it across your mortar joints. If mortar powder falls away or the tool cuts in easily, it's time to call for an estimate. Healthy mortar should feel rock-hard.

Quality tuckpointing done with the correct mortar mix for your brick type should last 20–30 years in Chicago conditions. The key factors that affect longevity:

  • Mortar hardness matching your brick — if mortar is too hard for your soft historic brick, it forces cracking into the bricks themselves rather than the joints
  • Depth of removal — mortar must be ground out at least ¾" to bond properly; surface-only "painting" over joints fails within 2–3 years
  • Proper curing conditions — mortar needs to cure slowly; work done in freezing or extreme heat conditions cures poorly
  • Drainage above — if a failing parapet wall, coping, or chimney cap is still letting water in from above, even perfect tuckpointing below it won't last

We've re-tuckpointed buildings that had low-quality work done only 3–5 years earlier. Done right, you shouldn't be looking at it again for a generation.

The terms are often used interchangeably, but there's a technical distinction. Repointing simply means removing old mortar and replacing it — a general term. Tuckpointing in the strictest sense refers to a decorative technique where two different-colored mortars are used: a background mortar that matches the brick color, with a thin line of contrasting mortar "tucked" on top to create a crisp, uniform appearance.

In Chicago, most homeowners and contractors use "tuckpointing" to describe what is technically repointing — the standard process of grinding out and replacing deteriorated mortar joints. Either way, when you call us and describe crumbling or cracked mortar, we know exactly what you need and will give you an accurate estimate.

DIY tuckpointing is one of the more common sources of accelerated brick damage we see. The problems are usually:

  • Using pre-mixed mortar from a hardware store that's too hard for the existing brick (especially on pre-1930 Chicago buildings with soft common brick)
  • Not removing enough of the old mortar — pressing new mortar over failing mortar creates a bond that lasts 2–3 years at most
  • Inconsistent joint depth and finish, which traps water in low spots
  • Missing underlying causes (failed flashing, cracks, water sources above)

For a small area — say, a few joints around a window that just needs patching — a careful DIYer with the right mortar can do acceptable work. For full wall faces, chimneys, or any area with existing damage, hire a professional. The cost to re-do bad work is always higher than the original repair done right.

Important: Historic Chicago greystone and pre-1950 common brick buildings require a soft mortar mix (Type N or O). Using Type S or harder mortar from a home improvement store on these buildings causes spalling bricks — an expensive problem.

Chimney Repair

Chimneys are the most weather-exposed masonry on your home and often the first to show damage. Common warning signs:

  • White staining (efflorescence) on the chimney exterior — salt deposits left by water migrating through the masonry
  • Spalling bricks — face of brick popping off or flaking, common after freeze-thaw cycles
  • Cracked or missing mortar between chimney bricks — especially at the crown and top courses
  • Cracked or crumbling chimney crown — the concrete or mortar cap at the top that sheds water away from the flue
  • Water staining on ceilings near the fireplace — indicates water is entering through the chimney
  • Visible gaps or separation at the chimney's flashing where it meets the roof

Chicago chimneys should be inspected every 3–5 years. Most homeowners call us when they see the exterior problem — but chimney flue damage (cracked liner tiles) is also a safety issue that isn't visible without an inspection.

Pro tip: After every harsh winter, walk around your home and look up at the chimney crown from below. Visible cracks in the crown let in enormous amounts of water and should be sealed or replaced before the next freeze season.

The chimney crown is the sloped concrete or mortar slab that covers the top of the chimney, directing water away from the flue opening and off the sides of the chimney. It's the chimney's primary defense against water entry from above.

Many builders use plain mortar for chimney crowns, which cracks within a few years due to thermal expansion and freeze-thaw stress. A properly built chimney crown should be made of concrete, extend beyond the chimney face on all sides, and be sloped to shed water. We also apply a flexible elastomeric crown sealer to extend crown life significantly.

A failed chimney crown is one of the single most common causes of accelerated chimney deterioration. If the crown is bad, water runs directly into the mortar joints at the top of the chimney — the most critical area — and the damage compounds rapidly.

Yes — and this surprises many homeowners. A chimney that isn't used for burning still faces the same weather exposure. Rain, snow, and freeze-thaw cycles affect the exterior masonry regardless of whether there's a fire inside. In some ways, unused chimneys are more vulnerable because they're often forgotten and go uninspected for years.

Additionally, an open chimney flue on an unused fireplace can allow cold air infiltration, animal entry, and moisture migration into the home. If you've permanently discontinued use of a fireplace, we can properly cap the chimney to protect the masonry while preventing drafts and animal entry.

Chicago Weather & Masonry Damage

Chicago averages around 50 freeze-thaw cycles per year — meaning temperatures cross the 32°F threshold roughly 50 times annually. This is what makes the Chicago area so demanding on masonry compared to consistently cold or consistently warm climates.

Here's what happens: water enters microscopic cracks and pores in mortar and brick. When temperatures drop below freezing, that water expands by about 9% as it freezes. This expansion exerts enormous pressure — thousands of PSI — that widens cracks, spalls brick faces, and breaks apart mortar joints. When it thaws, water penetrates deeper. Repeat 50 times a year for a decade, and even minor initial cracks become major structural problems.

  • North and east-facing walls see more freeze-thaw damage (less sun to dry out moisture)
  • Buildings near Lake Michigan experience additional moisture loading
  • Flat-topped parapet walls accumulate standing water and are especially vulnerable
  • Pre-1940 Chicago brick is softer and more porous than modern brick — requires more attention
Best timing: Have masonry inspected in spring, after freeze-thaw season ends, and schedule any repairs before the following winter. Summer is ideal for mortar curing.

Spalling is when the face of a brick fractures and flakes or pops off, exposing the softer inner brick material. It's caused by water freezing just below the brick's hard surface layer, which is called the "fire skin" — the dense outer layer created during firing. Once the fire skin is compromised, the exposed inner brick absorbs water more readily and deteriorates much faster.

Spalled bricks cannot be repaired — they must be replaced. The process involves carefully cutting out the damaged brick (or bricks), sourcing a matching replacement, and setting the new brick in appropriate mortar. On Chicago's older buildings, matching brick can be challenging; we source from salvage suppliers and have built up extensive contacts over 30 years.

Mild surface pitting is different from true spalling — that can sometimes be arrested with waterproofing sealers. But any brick where the face has popped off needs to be replaced before the exposed core absorbs more water and the problem accelerates.

Efflorescence is the white, chalky, or crystalline deposit you see on brick and mortar surfaces. It forms when water moves through masonry, picks up soluble salts from within the brick or mortar, and deposits those salts on the surface as the water evaporates.

Efflorescence itself doesn't damage brick, but it's an important symptom — it tells you water is actively moving through your masonry. The underlying water infiltration is the problem. Simply washing away the white staining without addressing the water source means it will return.

Common sources include failed mortar joints, missing or cracked coping stones, improper flashing, or a missing vapor barrier behind the wall. We diagnose the source and recommend the right combination of repairs — whether that's tuckpointing, coping replacement, or waterproof sealer — rather than just cleaning the surface.

Still not sure what your home needs?

Call us for a free estimate — one of our founders will walk your property and give you a straight assessment.

Costs & Estimates

Tuckpointing costs vary based on the size of the area, the extent of mortar deterioration, accessibility (scaffolding vs. ladder work), and the type of brick and mortar required. General Chicago market ranges:

  • Small residential section (e.g., one chimney face or 50 sq ft of wall): $500–$1,200
  • Full house tuckpointing (typical Chicago 2-flat or bungalow): $3,000–$8,000
  • Large condo building or commercial property: quoted per linear foot of joint, typically $8–$20/LF depending on joint width and depth
  • Chimney tuckpointing: $800–$2,500 depending on height, access, and extent of damage

Be cautious of very low bids. If a quote seems dramatically lower than others, ask specifically about depth of mortar removal and what mortar type will be used. Cutting corners on those two factors produces work that fails in 2–5 years.

We offer free estimates for all residential and commercial projects. No obligation, no upselling — we'll tell you exactly what needs to be done and what it costs.

The biggest cost drivers in masonry repair:

  • Extent of damage — a wall with 20% failing joints costs proportionally less than one with 80% failing joints
  • Access requirements — scaffolding for high walls or difficult angles adds significant cost vs. ground-level or ladder-accessible work
  • Brick replacement — sourcing and setting matching brick, especially for historic Chicago buildings, adds cost per brick and requires additional sourcing time
  • Mortar type — specialty historic mortar mixes cost more than standard materials
  • Project timing — emergency repairs or off-season work may carry premium pricing
  • Structural scope — lintel replacement, wall rebuilds, or parapet reconstruction are more involved than standard tuckpointing

We provide detailed written estimates that break down materials and labor so you know exactly what you're paying for and why.

Standard homeowner's insurance typically covers masonry damage caused by sudden, unexpected events — such as a tree falling into a chimney, storm damage, or vehicle impact. It generally does not cover:

  • Gradual deterioration from age and weather (considered normal wear and tear)
  • Freeze-thaw damage that developed over years
  • Failure from lack of maintenance

If you've had a specific storm event, document everything with photos and file a claim before scheduling repairs. We can work with insurance adjusters and provide detailed written documentation of the damage scope and repair costs. For standard maintenance-related deterioration, masonry repair is typically a cash expense — which is why staying ahead of it with regular inspection and timely tuckpointing avoids the large structural costs that might not be covered anyway.

Timeline & Process

Here's how a typical CTC Masonry project flows:

  • 1. Free on-site estimate — we inspect your masonry in person, identify all damage (not just what's visible from the sidewalk), and provide a written quote usually within 24–48 hours
  • 2. Scheduling — once you approve the work, we schedule based on current workload and weather; most projects book 1–3 weeks out in peak season
  • 3. Setup — we protect landscaping and adjacent surfaces; set up staging or scaffolding as needed
  • 4. Mortar removal — existing failing mortar is ground out with angle grinders and chisels to proper depth (¾" minimum)
  • 5. Mortar installation — joints are cleaned of dust, dampened, and packed with the correct mortar mix in lifts; struck and finished to match the original profile
  • 6. Brick replacement (if needed) — damaged bricks are cut out and replaced with matched brick, set in appropriate mortar
  • 7. Cleanup and inspection — work area cleaned, project reviewed with you before we leave

Mortar must cure for 24–48 hours before it can get wet; we schedule around weather forecasts accordingly.

Job duration depends heavily on the size and condition of the project. General guidelines:

  • Chimney tuckpointing: typically 1 day for a standard residential chimney
  • Single wall face on a bungalow or 2-flat: 1–2 days
  • Full house tuckpointing (all four sides): 3–5 days depending on square footage and condition
  • Large condo buildings: 1–3 weeks; we work systematically to minimize disruption

We work efficiently but don't rush — packing mortar joints properly and allowing adequate cure time between lifts on deep joints requires patience. A job done in suspiciously fast time is often a sign corners were cut on depth or mortar consistency.

The ideal temperature range for masonry work is 40°F–90°F. In Chicago, that means the best season is April through October, with peak season being May through September.

  • Best months: June, July, August — warm temperatures allow optimal mortar curing and the longest uninterrupted work days
  • Spring (April–May): excellent — damage from the winter is fresh and identifiable; book early as crews fill up quickly
  • Fall (September–October): good — complete work before the next freeze season
  • Winter: we can work in temperatures as low as 35°F with proper cold-weather mortar admixtures and enclosures, but it requires additional precautions and is more expensive — we generally recommend scheduling spring/summer if the project can wait
Don't wait: If you have significant damage heading into winter, the freeze-thaw season will make it substantially worse. Emergency or late-fall repairs may still be worth the cost compared to allowing more damage to develop.

For exterior masonry work — tuckpointing, chimney repair, brick replacement on exterior walls — you typically don't need to be present. The work is done entirely from the outside. We just need reasonable access to the area being worked on (e.g., we may need a gate unlocked for backyard access).

We do ask that someone be available for a walkthrough at project completion so we can review the work together and address any questions. That can be arranged around your schedule. For interior-adjacent work like fireplace repair, we'll coordinate timing with you directly.

Yes — a significant portion of our work is with condo associations and HOAs throughout Chicago and the Northwest Suburbs. We understand the unique requirements of these projects:

  • Detailed written proposals that boards can present to owners for approval
  • Flexible scheduling to minimize disruption to residents
  • Insurance documentation (we carry full general liability and workers' comp)
  • Phase-by-phase work on large buildings to stay within annual budget allocations
  • Follow-up inspections as part of ongoing maintenance relationships

We have long-term relationships with multiple property management companies and condo associations in the Chicago area. If your HOA is looking for a reliable masonry contractor, we're happy to come to a board meeting or provide references from similar projects.

Questions? Call One of Our Founders Directly.

We don't run you through a call center. When you call CTC Masonry, you speak with someone who's been doing this work for 30 years in Chicago. No high-pressure sales, no inflated scopes — just honest answers about what your building needs.

30+ Years in Business
107 Google Reviews
A+ BBB Rating
19+ Service Communities
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Felix Jung profile picture
Felix Jung
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Coast to Coast Masonry did work for our house, involving: chimney repair/rebuild, fireplace cleaning/repair, liner install, and custom removal of some fragile terra cotta blocks. Specifically, I'm writing in regards to our main contact for the job: Art Zuber. While I met some of the other workers briefly, Art was the main person we communicated while Coast to Coast Masonry was on site. I want to convey how immensely grateful we were to have Art leading the work. As a homeowner, this work is one of the more involved endeavors we've undertaken, and I went into things with some degree of concern/worry. In talking with Art, he put both me and my wife at ease with his knowledge, with his explanations, and with his kind interactions. Generally, contractors come in and want to know the task to be done, and then do the task. Working with Art, it felt like we had a partner in our project. He wasn't simply doing what he was told, he wasn't simply telling us how things needed to be... it felt like he was standing side by side with us. And that we were tackling the project together. When issues or questions arose, Art gave us options and recommendations. But at no time did I feel pressured in any way. Art was always clear that the ultimate decision was ours, but he provided excellent counsel on our way to that decision. There was more than one time where Art stayed late (after 5PM), talking with us and our ever-growing list of questions. His patience and his explanations were invaluable to us, and to say he went above and beyond is an understatement. In addition to the excellent work done by the Coast to Coast masons, I cannot emphasize how much we enjoyed working with Art, and how helpful he was. Rest assured that I will be recommending Coast to Coast to my friends and neighbors, and will be telling them to ask for Art as well.
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G Tegs
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These guys are awesome. They came in at the fairest price for the work done the way I wanted. The finished work was just perfect. Highly recommend Coast to Coast! I included before and after pictures.
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Christopher Nolen profile picture
Christopher Nolen
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I couldn't be happier with the work done by Coast to Coast Masonry. From start to finish, the entire process was incredible. Their attention to detail and commitment to quality is truly commendable. The team went above and beyond when they managed to find and use cinder blocks that perfectly match the original 1917 ones on my property. This dedication to historical accuracy is rare and speaks volumes about their expertise. Not only was the masonry work itself flawless, but the team was also super respectful and made sure to clean up the area meticulously once the job was complete. A special shout-out to Roman, who was great to work with—professional, knowledgeable, and ensured everything ran smoothly. To top it all off, the price was fantastic for the high-quality, customized work we received. If you need any masonry work done, I highly recommend Coast to Coast Masonry. They deliver incredible results, offer great value, and treat your property with care.
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Paul Youmara profile picture
Paul Youmara
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If I could give a 10 star review I would! Coast To Coast Masonry Group took care of me from Sales, Consultation to Execution. I had major work done to the house which they executed flawlessly. They truly care about the customer and take pride in thier work and the work quality is old world craftsmanship and top notch. Thanks to the Coast to Coast team, I am a customer for life looking for the next project to hire for.
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Kieran Murphy profile picture
Kieran Murphy
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I have contracted Coast to Coast for several jobs large and small and I highly recommend them. From estimating to execution they have always been outstanding professionals and artisans. Roman has helped me understand everything and every crew has been very highly skilled. They do excellent work. I will hire them again.
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Kelly [Cooper] Insalaco profile picture
Kelly [Cooper] Insalaco
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Coast to Coast including Kevin and the team of four masons who worked on our house provided EXCELLENT service. Communication was always clear and quick. They were very accommodating to working with a tight timeframe we had. They completed extensive work including removal and reconstruction of a parapet wall, tuck pointing, sourcing new bricks and utilizing older bricks where they would be more visible, replacing glass bricks and exterior wall reconstruction for some crumbling bricks that had been previously covered with stucco. All of this work was completed in approximately 1 week, they left things extremely clean at the end of each day. This to say, we highly recommend the Coast to Coast team!
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Rita O'Connor profile picture
Rita O'Connor
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Coast to Coast did a fabulous job before, during and after the job was completed! A pleasure to work with
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M Murphy profile picture
M Murphy
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We had an excellent experience with Coast To Coast Masonry! They were incredibly professional and punctual, arriving exactly when they said they would and completed the work efficiently. They replaced the crowns and brick on two fireplaces, and the finished product looks seamless—like it was always meant to be there. If you're looking for reliable, high-quality masonry work, I highly recommend them!
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Michael Bieneman profile picture
Michael Bieneman
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This company gave was very professional and got the job done in a timely fashion and were willing to go in detail about the job that needed to be done and they did a great job